Credit Card Security Information   Your credit card security is our priority while you transact with us. We have put in place many checks that ensure complete security of your credit card. We are keen to share this with you to reassure you of our commitment to your credit card data security.     Network Security   At a network level, your card information is protected by Secured Socket Layer (SSL) technology, provided by Thawte, the encryption technology industry leader. All IP (Internet Protocol) addresses are tracked and stored. They are required to locate people who may use a card for fraudulent activities.   Physical Security   Our Customer Service Executives are not allowed to carry their mobile phones or any other personal belongings on the work floor. Note pads given to Customer Service Executives is serial numbered and shredded in that order Access to shopping websites is barred on the work floor.   Third party authorisation   For all transactions where the name of the card holder and the passenger differ, we insist on a Third Party Verification (TPA) process. The TPA is an internationally accepted methodology to check credit card fraud. Here we request the card holder to verify their card details and signatures in a faxed format, thus ensuring that the card holder is aware of the transaction. Insist on a telephone landline and an address to facilitate future investigations, if required. Cross check the validity of the transaction with the respective banker / card issuer. The Banker / Card issuer may call the card holder to authenticate this transaction.

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